Terms & Conditions

TERMS & CONDITIONS: 

By placing an order at Jillian Rene Decor, you agree that you are at least 18 years old and accept these terms & conditions which shall apply to all orders placed or to be placed at Jillian Rene Decor for the sale and supply of any products.

Lead Time:

All items are made to order and may take up to 2-3 weeks to ship from the date of purchase.

Swatch Request:

In order to verify fabric colors, samples may be requested if available (fee may apply).

Payment:

Full payment must be collected at the time of purchase. All products remain the property of Jillian Rene Decor until full payment is made.

Credit card information is not stored and all payment information is handled over SSL encryption to guarantee your protection.

LOCAL TAXES & CUSTOMS DUTIES: 

Please note that local charges (sales tax, customs duty) may occur, depending on your region and location. These charges are at the customers own expense. Please contact your local customs office for questions pertaining to exact charges.

RETURN POLICY: 

100% Satisfaction Guaranteed!

Refunds and exchanges will ONLY be processed within 30 days of the date of purchase.

**CUSTOM ORDERS require full payment and are non-refundable.
**RUSH ORDERS require full payment and are non-refundable.
**All items must be returned unused and in their original condition with tags attached in order for a refund or exchange to be processed, less shipping.

*Items must be returned in their original condition in order for a refund or exchange to be processed, less shipping.

Our customer service team will be happy to answer your questions. Please email us at customer-service@jillianrenedecor.com