Terms & Conditions


By placing an order at Jillian Rene Decor, you agree that you are at least 18 years old and accept these terms & conditions which shall apply to all orders placed or to be placed at Jillian Rene Decor for the sale and supply of any products.

Lead Time:

All items are made to order and may take up to 2-3 weeks to ship from the date of purchase.

Swatch Request:

In order to verify fabric colors, samples may be requested if available (fee may apply).


Full payment must be collected at the time of purchase. All products remain the property of Jillian Rene Decor until full payment is made.

Credit card information is not stored and all payment information is handled over SSL encryption to guarantee your protection.


Please note that local charges (sales tax, customs duty) may occur, depending on your region and location. These charges are at the customers own expense. Please contact your local customs office for questions pertaining to exact charges.


100% Satisfaction Guaranteed!

Exchanges will ONLY be processed within 30 days of the date of purchase.*

Cancellations will ONLY be processed within 24 hours of the date of purchase.

**MADE TO ORDER requires full payment and is non-refundable.
**CUSTOM ORDER requires full payment and is non-refundable. Final sale.
**RUSH ORDER requires full payment and is non-refundable. Final sale.

*All items must be returned unused and in their original condition with tags attached in order for an exchange to be processed, less shipping. Exchanges must be of equal or greater value.  

Our customer service team will be happy to answer your questions. We will do our best to respond within 24-48 hours. Please email us at customer-service@jillianrenedecor.com

Privacy Policy

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If you change your mind after you opt-in, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at customer-service@jillianrenedecor.com.

Marketing permissions

Jillian Rene Decor will use the information you provide on our signup form to be in touch with you and to provide updates and marketing.

You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at customer-service@jillianrenedecor.com.

Note: We use MailChimp as our marketing automation platform. By subscribing to our newsletter, you acknowledge that the informaion you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy  and Terms of Use.


We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.